UniFi Talk puts your phone system on the same platform as your WiFi, cameras, and doors. One vendor, one interface, and no per-seat contract that grows every time you hire someone.
Hosted phone providers price per seat, per month, forever. Add three people and the bill goes up. Keep the system ten years and you have paid for hardware you never owned, through a portal you cannot administer yourself without calling support.
UniFi Talk works differently. You buy the phones and the controller once. Calling minutes and phone numbers are the only recurring cost, because those are inherently recurring. Adding an extension takes about a minute, and the phone system shows up in the same console as everything else in the building.
Handsets powered by the PoE switching that is already in the building.
The routing customers actually notice, set up properly the first time.
Everything you need to go back and check what was said.
The part that takes longest, scheduled so it does not cost you calls.
We walk the building, look at what is there, and ask what has actually been failing you. No charge and no obligation.
A diagram, an equipment list, and one number. You see what you are buying and why it costs what it costs.
Structured cabling, labeled terminations, tidy racks, and cutover scheduled around your business hours.
We train your team, hand over documentation you own, and monitor the system if you want us to.
Yes. Numbers port from your existing provider. Porting is the part of the project that takes the longest and the part we do not control, so we schedule the cutover around the port date and leave your old system running until the new one is confirmed working.
Calls fail over to mobile numbers you designate. We set that up during installation rather than leaving it as something to figure out during an outage. If uptime is critical, we can also discuss a second internet line with automatic failover at the gateway.
Not for the phone system. You pay for phone numbers and calling minutes, which every provider charges for because they are real recurring costs. You are not paying rent on the software or the handsets.
Yes. The mobile app rings on their phone with your business number as the caller ID. Field techs, sales staff, and anyone on call can work without giving out a personal cell number.
You need PoE switching and enough bandwidth, which most properly built UniFi networks already have. If your network is undersized or the cabling is not there, we will scope both together so you are not paying for two separate mobilizations.
Tell us what is not working. We will survey the site and send you a straight quote, and if it is not something we can help with we will tell you that instead.
Black Pearl Automation LLC is an independent installer and integrator. UniFi, UISP, and Ubiquiti are trademarks of Ubiquiti Inc. We are not affiliated with or endorsed by Ubiquiti Inc.
